Gain In Depth insight Into
Roles and responsibilities of Cabin Crew and Ground Staff
Customer Handing as a Cabin Crew and Ground Staff
Handling Special passengers on board or at the airport
Situation handling at Airport as Ground Staff and in Flight as Cabin Crew
Introduction to travel and Tourism
Role of travel professional
Inbound/Outbound/Domestic Tour Planning
Itinerary Planning
Kinds of Tourism
Passport Visa Facilitation
Online Travel bookings
Introduction to Hotel Industry
Types of hotels, Rooms and various Departments
Responsibilities of various depth
Front Office – Roles and Responsibilities
Hotel Terminology – Terms used in Front office
Preview of Hotel Food and beverage